Frequently Asked Question by Customers
How are items packaged?
Once our system processes your order, your products are inspected thoroughly to ensure they are in perfect condition.
● After they pass through the final round of quality checks, they are packed and handed over to our trusted delivery partner.
● Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
● We maintain a ‘closed box delivery’ policy. Which is crucial to ensure the authenticity of the products, the privacy of the customers, and product adulteration or modification prevention.
Frequently Asked Question by Customers
How are items packaged?
We package our products in cardboard boxes with your invoice wrapped along with it. Each individual product is carefully packaged while fragile items like bottles are safely secured with bubble wrap.
Frequently Asked Question by Customers
What is the estimated delivery time?
● Inside Dhaka: 1-3 days
● Outside Dhaka: 3-5 days
However, the delivery might be delayed based on the political, environmental, transportation or any other unavoidable issues which will be notified by our customer relationship team.
Frequently Asked Question by Customers
What are the delivery charges?
● Inside Dhaka: 80 BDT
● Outside Dhaka: 150 BDT